Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Times

• United States: 7–15 business days
• International: 10–20 business days

Shipping times may vary depending on your location and supplier availability. During high-demand periods, delivery may take slightly longer.

Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.

Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at [your email] and we'll investigate right away.

Note SUSANNASTORE ships from multiple suppliers. You may receive items in separate packages — this is normal!